I was so pleased by the way my call was handled – very polite and business wise. The young man, Jerry Brown, corrected my carpenter problem – he, too, was very polite and businesslike. Then, to my surprise, I received a follow-up phone call a couple of days ago, checking to see if the repair was okay. Then, today, a note in the mail saying ‘thanks’ and another coupon. My only complaint is that ‘assorted yard work’ is not listed as a job you can handle. Oh well! I guess we can’t have everything.
If available, please click the link above to read full article.